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Chantelle D

Inbox Management

Mock case: Inbox Triage & Matter Filing

An inbox where the next action is visible without opening anything.

Adeyemi v. Adeyemi; contested divorce, Ontario Superior Court of Justice, Family Division

Inbox Triage & Matter Filing — The inbox triaged to four: every thread labelled ACTION REQUIRED, WAITING FOR RESPONSE, MATTERS or ADMIN, and filed under its matter.
The inbox triaged to four: every thread labelled ACTION REQUIRED, WAITING FOR RESPONSE, MATTERS or ADMIN, and filed under its matter.
Inbox Triage & Matter Filing — The filters doing it: sender, matter reference and urgency each routed to a label automatically, so triage is a rule rather than a habit.
The filters doing it: sender, matter reference and urgency each routed to a label automatically, so triage is a rule rather than a habit.

All work samples are drawn from supervised mock case scenarios. No real client data is shown or used.